Design, implement and execute test cases based on product functional specifications. Develop, implement and maintain test automation scripts using automation tools. Develop solid test automation framework. Analyze software issues to determine root causes and provide detailed reports to the QA Manager and Software Engineers. Conduct thorough and accurate software testing a

Provide high quality phone and email support of Tyler's New World Public Safety software applications Perform extensive troubleshooting of key software and hardware components to closure Take ownership of technical incidents and coordinate resolution with product development team when necessary Replication of complex customer issues Train customers in system operation and

Develop and execute marketing plans for Tyler products that include lead generation initiatives, sales collateral, trade advertising, media relations, events marketing, and divisional communications. Position multiple products within the same functional areas based upon factors that include functional differentiation, client size, market segment, and future development pl

Establish and maintain collaborative relationships with support, development, implementation and other management teams to identify and coordinate subject matter experts to develop and deliver educational content. Deliver training programs as needed that are developed for team members and ensure that new employees are provided the tools and information to be successful. F

Act in an expert capacity for assigned product(s), providing an understanding of detailed client needs and partnering with engineering teams and stakeholders to ensure we can best address customer needs in ways that support our business goals. Has a vision for moving forward with assigned product(s). Responsible for owning a prioritized backlog to ensure we are focused on

What You Will Do Work closely with the General Counsel, Corporate and other Legal Affairs attorneys on a range of corporate transactional matters and agreements with a focus on Tyler's third party partner relationships Review, negotiate, and draft complex inbound software licensing, cloud computing and IT infrastructure services contracts Work directly with Tyler's busine

Act as a thought leader on migrating from SQL Server to other DB technologies Setup and optimize SQL Server standard and SQL AG Setup SQL AG to scale as multi tenant in the cloud Perform manual as well as scheduled/automated backups and restores of Production and non production databases. Utilize industry standard tools, cloud service provider native portals and features,

Participate in the entire lifecycle of analysis, design, coding, testing, implementation and support Develop new features as well as maintain legacy code within the product suite Ensure on going success of projects by designing high quality technical solutions Collaborate with other software developers, business analysts and software architects to solve complex technical

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Payments Team Product Analyst The Payments group within Tyler Technologies is looking to fill a Product Analyst role. The Product Analyst will be joining a multi discipline team of experienced product experts and technical resources all focused on delivering world class Payment solutions to Tyler's diverse customer base. The Payments team has multiple solutions that help

The Technical Writer creates technical documentation and information about Tyler software products, services, and policies and procedures. Location Overland Park, Kansas | Troy, Michigan Responsibilities Researches, writes, gathers, organizes, and edits content for use as product information, online help, training materials, video scripts, support content, and other knowl

Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhancements. Participate in ne

Position can be done from anywhere in the U.S. - completely remote!

Perform upgrade services for existing clients in a live production 9 1 1 system according to schedule. Triage and querying databases on Microsoft SQL Server. Install and configure web servers and deploy web products to clients. Learn and work with AWS Server Infrastructure. Consult with other departments to ensure safe deployment within live client environments and collab