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Payments Team - Product Analyst
Overland Park, KS / Troy, MI
Job Description
The Payments group within Tyler Technologies is looking to fill a Product Analyst role. The Product Analyst will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering world class Payment solutions to Tyler's diverse customer base. The Payments team has multiple solutions that help citizens pay online, over the phone and in person.
This position offers someone a great opportunity to hone the skills necessary to extract requirements from stakeholders, construct stories for the technical resources to develop and to successfully deploy the new features at customer sites.
This position offers someone a great opportunity to hone the skills necessary to extract requirements from stakeholders, construct stories for the technical resources to develop and to successfully deploy the new features at customer sites.
Location
Overland Park, Kansas | Troy, Michigan
Responsibilities
The Product Analyst will participate in every stage of the product management lifecycle, described below, to add value to the product and to grow out product development skill sets:
- Research market problems: Research competing products and organizations. Conduct onsite and virtual visits to client sites. Conduct interviews with clients and prospects.
- Prioritize problems to solve:Evaluate incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organizereleases of product features. Validatepriorities and plans with stakeholders.
- Design solutions to problems: Communicate requirements as epics and stories. Consult with designers on mockups and prototypes. Consult with engineers on technical solutions. Validate designs and requirements with stakeholders.
- Deliver solutions to the market:Guide development and testing of new features. Document features and functionality for future reference.Demonstrate and train features for stakeholders. Validate features with early adopter clients.
- Drive adoption of solutions: Measure adoption and usage in the target market. Assist in sales demonstrations, webinars, and proposals.Advocate through marketing campaigns and community messaging. Participatein Tyler conferences and events.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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