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Come join our Toledo, OH branch of First American, where we recognize our true worth is our people. We are looking to add an Escrow Officer to our growing team.
In this role you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication skills and the ability to multi-task as part of a team.
The Escrow Officer is responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality.
What You'll Do:
Complete real estate escrow transactions by determining requirements
Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Examine property titles, mortgages, and trust deed documents
Prepare legal documents for the closure of the sale
Complete closing by recording and filing documents, preparing, and distributing final closing statements and title
What You'll Bring:
2-4 years of escrow-related experience
Experience directly handling escrow transactions as an escrow assistant preferable
Openness to new technology and proprietary programs; adjusts easily to new workflow
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
Thrives in contributing to a team working together to deliver beyond customer expectations
Comfortable guiding and supporting future talent learning the business
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
Valid Licensing/Certification as required by applicable state
High school diploma or equivalent
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.