Job Overview:

This position is responsible for addressing patient care, staffing, and any other issues that may arise during a shift. Supervises nurses and staff and takes administrative responsibilities and ensures adequate staffing for the oncoming shift. Handles occurrences during the shift as well as appropriate documentation, and communication. In the event of a disaster or Red Alert, this position will assume the role of Incident Commander until relieved by a senior administrators. Responsible for ensuring that all policies and procedures are followed. Manages day-to-day performance of their jobs. Collaborates with nursing management on operational and human resources issues. Contributes information for performance appraisals. The position also requires the ability to gather pertinent information to process patient transfer requests, arranging transportation and maintaining the transfer center. Ability to learn and demonstrate coordination with Physicians, Case Managers, and facility staff to effectively document consults and transfer requests. Must also prioritize tasks, adhere to deadlines, and provide status updates on assigned projects and transfers.

Job Requirements:

Bachelor's Degree in Nursing
BSN Required
Basic Life Support for Healthcare Providers (BLS)
Advanced Cardivascular Life Support (ACLS) Certifications may be required based on unit placement
Registered Nurse
Certified in applicable specialty
Excellent Communication, negotiation, relationship-building skills
Computer usage
Data gathering
Analysis
Statistical application
Organization
Implementation
Problem-solving
Critical thinker
Self-assessment skills
Outgoing
Creative
Membership in applicable professional organizat preferred
4-5 years experience Clinical Nursing Acute Care Hospital, Clinical Nursing
2-3 years experience Progressive Leadership Nursing

Job Responsibilities:

Utilizes critical thinking, knowledge and skills to make appropriate patient placement decisions, Pt. Diagnosis, Physician service, infectious disease considerations, staffing, acuity, and other appropriate policies. Collaborates to assure quality care and costs containment by utilizing established staffing patterns, patient acuity, census and knowledge of staff capability. Routinely rounds on all units, and proactively informs units of projected volume increases. Provides comprehensive information and participates in hospital decision making that limits patient intake.

Assumes responsibility for daily operational activities to ensure maximum efficiency, staffs according to budget and facilitates throughout. Utilizes appropriate chain of command. Assumes responsibility, which includes, but is not limited to, participation in committees, taskforces and teams. Creates a supportive environment for teamwork. Manages the utilization of resources included but not limited to, staff supplies and equipment. Delegates as necessary. During assigned shift, may participate in decision making that has an organization wide impact.

Demonstrates effective oral and written skills facilitating communication to meet the goals and objectives of the organization. Directs staff members in dealing with unit, personnel, and patient care issues while maintaining confidentiality. Serves as a role model through daily interactions. In the absence of management, serves as onsite coordinator for the hospital during assigned shift, negotiating effective problem resolution always keeping the best interest of the customers and organization in mind.

Remains current in clinical practice. Maintains and/or enhances current knowledge through continuing education, participation in professional organizations, specialty certification and/or advanced degrees. Engages in self-assessment of role accountabilities on a regular basis, identifying areas of strength as well as areas for practice and professional development. Serves as on-site resource person and supports the use of the nursing process.

Demonstrates leadership through performance and behavior. Maintains composure in difficult situations and remains prepared to deal with the rapidly changing workload. Act as ambassador to other units and departments within TriHealth. Act as a mentor to staff. Must be able to take responsibility for activities, exercise decision-making, improve processes, products and services and exhibit sound and accurate judgment; supports and explains reasoning for decisions and makes appropriate and timely decisions. In the rare event of a disaster, temporarily functions as administrator until one can arrive on-site.

Other Job-Related Information:

This position will work closely with Patient Placement Shift Flow Coordinator Incumbent must be trained to provide assessment, treatment, and care for patients of all ages with additional education focused on treatment and care of the following patient population:

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Occasionally
Hearing: Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Consistently
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...
* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
* Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
* Offer patients and guests priority when waiting (lines, elevators)
* Work on improving quality, safety, and service
Respect: ALWAYS...
* Respect cultural and spiritual differences and honor individual preferences.
* Respect everyone's opinion and contribution, regardless of title/role.
* Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
* Value the time of others by striving to be on time, prepared and actively participating.
* Pick up trash, ensuring the physical environment is clean and safe.
* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
* Acknowledge wins and frequently thank team members and others for contributions.
* Show courtesy and compassion with customers, team members and the community