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PURPOSE This position is responsible for coordinating the day to day activities of the Ropes Course Operators ensuring excellent guest service is given, and safety policies and procedures are adhered to at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide leadership to employees emphasizing safety, cleanliness, efficiency and guest service Handle guest complaints and concerns in a professio
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This position provides high level administrative support to the HR leadership team and embodies the culture of Mall of America. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist team members with HR/MOA questions. Plans and coordinates all administrative activities for the HR leadership team. Full reception duties. Including check in, reschedules and coordination of appointments. Tracks all new hires
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Responsible for directing the daily activities of Park Foods team members in all Park Foods venues. ESSENTIAL DUTIES Daily Interaction with guests Internal guests (fellow team members) External guests setting example to fellow team members by providing excellent guest service. Train and motivate team members Responsible for opening and closing food venues. Assist in managing daily food operations
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To provide direction to Attraction team members while ensuring that outstanding guest service, safety and a demonstration of team work is provided to our internal and external guests at all times. ESSENTIAL DUTIES Provide leadership to Ride Operators, Cashiers, and Team Leads Train develop and direct staff to consistently place safety and service at the forefront of job duties. Manage, develop and
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To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting retail locations via cleaning, stocking, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general que
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Mall of America
- Bloomington, MN
To ensure guests to Mall of America have a positive shopping and entertainment experience. Part of a team of technicians to perform preventative maintenance and service on HVAC mechanical and related equipment. ESSENTIAL DUTIES Perform preventive maintenance and repairs on all MOA, NU and Theatres HVAC equipment. Perform testing, repairs and calibrations on all MOA Building Systems equipment. Util
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To provide direction to Attraction team members while ensuring that outstanding guest service, safety and a demonstration of team work is provided to our internal and external guests at all times. ESSENTIAL DUTIES Provide leadership to Attractions Operators, Cashiers, and Team Leads Train develop and direct staff to consistently place safety and service at the forefront of job duties. Manage, deve
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PURPOSE To provide direction to Attraction team members while ensuring that outstanding guest service, safety and a demonstration of team work is provided to our internal and external guests at all times. ESSENTIAL DUTIES Provide leadership to Ride Operators, Cashiers, and Team Leads, , Train, develop and direct staff to consistently place safety and guest service at the forefront of job duties. M
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To assist in planning, sourcing, implementing and executing events at Mall of America and Nickelodeon Universe resulting in increased sales, traffic, sales per square foot, and ridership revenue. To ensure guests of MOA and Nickelodeon Universe have a positive shopping and entertainment experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and manage assigned phases of Mall and Park events
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This position is responsible for coordinating the day to day activities of the Ride Operators ensuring excellent guest service is given at all times. ESSENTIAL DUTIES Provide leadership to employees emphasizing safety, cleanliness and guest service Ensure safe operation of all rides Handle guest complaints and concerns in a professional manner Set up ride rotation boards for each shift Answer gues
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To ensure safety and security of MOA Guests, Tenants and Employees. To receive calls, relay messages and handle requests for assistance from tenants, guests, and mall staff. To operate the numerous electronic systems located inside Dispatch. ESSENTIAL DUTIES Promptly answers incoming radio and telephone calls, prioritizes requests for assistance and dispatches appropriate personnel following estab
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Perform daily inspections on assigned attractions, assist technicians in repairs to equipment, and to perform general maintenance functions as assigned. ESSENTIAL DUTIES Support Maintenance Technicians as assigned. Perform daily pre opening inspections on assigned attractions. Properly document and communicate all pertinent information and problems. Respond to trouble calls in a timely and profess
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PURPOSE Functions as a working lead, providing work direction to Facility Custodian staff. Accountable for the performance of a variety of physical tasks in maintaining the cleanliness of the facility. ESSENTIAL DUTIES Assists in the supervision of Facility Custodians, including but not limited to day to day scheduling of team member tasks, assisting with monitoring and documentation of attendance
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This position is mainly accountable for the maintenance and cleanliness of the exterior areas of the facility. To ensure guests to Mall of America have a positive shopping and entertainment experience. JOB REQUIREMENTS Must be at least 18 years of age Must have a valid Driver's License ESSENTIAL DUTIES Performs a variety of tasks to maintain and repair Mall of America property Sweeps, cleans, pick
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To provide a safe and enjoyable experience for guest on the ropes course, zip line, and slides within Nickelodeon Universe. ESSENTIAL DUTIES AND RESPONSIBILITIES Communication to guests giving an explanation of how the flow of the attractions works, wait times, and rules. Enforce safety of all guests and team members at Dutchman's Deck including height and weight restrictions, physical condition,
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